Privacy Policy

Privacy Policy

This Privacy Policy explains how Cornerstone (“we”, “our”, “us”) collects, uses, and protects your personal data when you use our website www.thecornerstone.in. We are committed to protecting your privacy and handling your data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

1. Who We Are

Company Name: Cornerstone
Registered Address: 5/32, MV Lane, Lingarajapuram, Bangalore 560084
Email: support@thecornerstone.in
Telephone: +91 9738106427
Data Protection Contact: Victor
We currently provide services to customers based in the UK only.

2. Personal Data We Collect

We may collect the following personal information from you:

  • Full name
  • Postal address
  • Email address
  • Telephone number
  • Payment details
  • IP address and device details
  • Communications history with us

We collect this information when you contact us via forms, email, or telephone; when you use our website; and through cookies, analytics, and approved third-party services.

3. Lawful Basis for Processing

We process your personal data primarily based on your consent. We will always request your agreement before collecting or using your personal data for marketing or communication purposes.

4. How We Use Your Information

We may use your information to:

  • Provide our services to you
  • Respond to your enquiries
  • Send you relevant communications (if you have consented)
  • Process payments
  • Improve our website and services

5. Sharing Your Information

We will never sell your personal data. We may share your data with:

Data may be transferred outside the UK, including to India, where our development team is based. We will take reasonable steps to ensure your data is protected in line with UK GDPR requirements.

6. International Data Transfers

Your personal data may be processed in countries outside the UK (specifically India) as part of our service provision. While these countries may not have the same data protection laws as the UK, we take steps to protect your data through contractual and technical safeguards. By using our services, you agree to such transfers.

7. Data Retention

We retain personal data for no longer than necessary:

  • Enquiries that do not become customers: 6–12 months
  • Customer contracts/projects: 6–12 months from completion
  • Marketing contacts: 6–12 months after last interaction
  • Financial records: 6–12 months

After these periods, your data will be securely deleted or anonymised.

8. Your Data Protection Rights

You have the following rights under UK GDPR:

  • The right to be informed about how your data is used
  • The right of access to your data
  • The right to rectification of incorrect data
  • The right to erasure (to be forgotten)
  • The right to restrict processing
  • The right to data portability
  • The right to object to certain processing activities

To exercise any of these rights, email us at support@thecornerstone.in. We aim to respond within 30 days.

9. Cookies

We use cookies to ensure our website works properly, to measure usage, and (with your consent) for marketing purposes. Non-essential cookies will only be set with your permission. You can adjust your browser settings to block cookies. More information is available at www.allaboutcookies.org.

10. Links to Other Websites

Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. Please check their privacy policies before providing any personal information.

11. Keeping Your Data Secure

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. However, no online data transmission is 100% secure and we cannot guarantee absolute security.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will include a “Last Updated” date at the top of the page.

13. Contact Us

If you have any questions about this Privacy Policy or your personal data, contact us at:

Email: support@thecornerstone.in
Phone: +91 9738106427
Address: 5/32, MV Lane, Lingarajapuram, Bangalore 560084